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This document provides practical guidelines on developing a solid cultural foundation and the various frameworks/models for change management. It also serves as complementary materials to a digital transformation strategy and deployment guide. Further it helps to clarify the fuzziness around Digital Transformation and prepares key stakeholders in the organization for the Digital Transformation journey.

This document provides practical guidelines on developing a solid cultural foundation and the various frameworks/models for change management. It also serves as complementary materials to a digital transformation strategy and deployment guide. Further it helps to clarify the fuzziness around Digital Transformation and prepares key stakeholders in the organization for the Digital Transformation journey. Learning Objectives -Acquire knowledge on the principles and key concepts of digital transformation -Understand the soft aspects of Digital Transformation - people, organization and change management -Identify the pitfalls to avoid and define the critical success factors of digital transformation Questions to ponder :- - What is Digital transformation? - Is it something which my organization need to practice? - How do I know, there is a need for my organization to adopt Digital Transformation? - What is the starting point for Digital Transformation in my organization? - How to develop Digital Transformation Strategy? - Do I need to have a separate department who would manage Digital Transformation? - Is Digital Transformation part of Change Management? - In what all areas of my business, Digital Transformation would be useful? - How to measure success of Digital Transformation? - What are benefits of Digital Transformation? - What are challenges in implementing Digital transformation strategies? - Are my customers happy? - Are my employees happy?