Dashboards

In every business, there are some processes that need to be understood in order to have an insight into what actually the performance of the business is. This dashboard will help in understanding the role and the daily work of the various customer care support executive.

The dashboard helps the business owner in understanding how the customer care support executives are operated in a particular month/year.
In this dashboard, there are 2 important tabs named Dashboard, and Data.
The dashboard will provide an insight into how the customer care support executives take total calls, how many they actually answer, how many calls are abandoned, and the average time is taken for answers in seconds.
Users can input the data based on their business and can get the analysis on the dashboard of their data.